Effective Communication

The Secrets of Even-More-Effective Communication In a recent survey of businesses large and small, I asked the question: 'What stops life at work from being as simple, as effective, as productive, as fulfilling and as much fun as you would like it to be?' The most popular answers were: :: Other people :: Communication :: Customers :: Management and :: Staff We are all excellent communicators when we are relaxed and enjoying ourselves; problems arise when things get difficult; or when we don't seem to speak the same language as the other person. Using NLP (Neuro-Linguistic Programming) we can discover not only how and why it is that we are 'not getting through to', 'not seeing eye-to-eye with', 'not on the same wavelength as' somebody else - but also what we can do to change this. Because we are all different, we all think in different ways; and NLP shows us how to discover how the other person is thinking so that we can, literally, speak the same language. And the best-kept Secret of Communication is: just pretend 'this person really matters to me'. Try it, and see what happens! -------------------------------------------------------------------------------- For more ideas about how to communicate really effectively see: The Secrets of Memorable Presentations Diana explores how we communicate - and why we fail to communicate - in more detail in her Books, Audio Tapes and CDs, and you can order them direct from Amazon.